About shipping
To ensure arrival of our products in the best condition, we only use shipment services that will guarantee a maximum of 2 days of transit. Our frozen fruit packs typically ship from Monday until Wednesday to guarantee a shipping time of two business days (orders on other weekdays will be queued until next possible date). They are shipped in special insulated boxes to keep them cool during the transit. The packs may not be completely frozen upon arrival but this won't harm the product since they will still be cool. Once you receive the products take them out of the cooler and store them in the freezer.

We do not deliver to P.O. boxes, or outside of the United States. When your order is shipped, you will receive an email with the UPS tracking number.

Our products are shipped from Jacksonville, Florida.

Return and Refund Policy
Due to the perishability of our products, we cannot accept returns.  

If there is something wrong with the order we will gladly work with our customers case by case to either issue a refund or ship a new order.

If you need to contact us just email us at contact@tamarinfruits.com or call us at 904-635-5027.